(COMING SOON) Unwrapped is an App whose goal is to help you engage guests with content before, during and in between trips. (more…)
Wishbox is a system that allows you to improve the management of guests and to enhance their holiday experience.
Wishbox enables you to automate both communication with guests and generate new revenue, significantly improving the experience of your customers. Forget about all the stress and problems related to this topic!
By supplementing with Smoobu , which is able to read all your bookings, Wishbox improves guest management by assisting customers in their native language at every stage of the journey, from the initial booking to the check-out, bringing them as a result to the point of leaving a great review. It all happens automatically. (more…)
First impression is what matters and a good vacation rental owner knows it well. The first look when entering the property is definitely the best start. Smoobu’s digital guest book will help you to impress your guests.
Generally, guests appreciate the welcome book with the rules of the house, the Wi-fi password and, especially the information about the area composed of city maps, relevant information of the region, recommendations of restaurants and pubs, events and typical celebrations of the place.
Recent studies have confirmed that information offered by the owners in a printed form is less and less consulted by guests. The reason is simple. Users can have everything on their smartphone and always take it with them. Just look.
That’s why more and more vacation rental owners are using a personalized digital guest book for their customers.
Let’s go step by step.
Collecting all your guests’ documentation and filling out check-in forms are time-consuming daily tasks that every property manager must do.
Vacation rental owners in countries such as Spain, Portugal and Italy, for instance, are required to inform the police of the details of the guests staying.
In these countries, vacation rental owners must communicate guests’ personal information to the relevant regional authority, within 24 HOURS after arrival. The information should be sent through the relevant web portal.
Although many don’t know it, these procedures can now be automated thanks to an online app.
Provide guides, arrival info, tours, weather…
Provide your guests with all the relevant information regarding their reservation, available in their preferred language and in one place.
Make them feel accompanied from the moment of booking until after check out. Show your guests the information of your reservation, check-in instructions, the weather during their stay, available tours, map of the area and much more.
Have your guests send you direct messages from the Guest App.
Customize your guest experience. Choose what content to display and when you want your guest to have this information available. For example, use the Guest App to request online check-in before your guests arrive. Or enable them to leave a review after the day of check-out.
Create as many elements as you wish. Add all necessary content blocks. Include photos, videos, links and iframes. The options are endless!
For example, integrate a map with the route to your accommodation from the nearest airport or include a link for Whatsapp contact.
Smoobu allows you to sell whatever services you would like to offer through the electronic guest map that comes with our application. In general all items that you are offering can be bought both through website during the actual booking on your site or through the guest app.
Whereas during the actual booking only clients who booked through your site, through the guest application your clients can also purchase products and services independent from the portals such as booking.com or Airbnb.
Create an unforgettable guest experience to receive your next booking directly and commission-free.
Offer additional services and make sure you get a 5 star rating ⭐⭐⭐⭐⭐. For example, give the possibility of reserving a table in a nearby restaurant.
In order to make life easier for holiday home owners, Smoobu has developed a new feature: online check-in. Often, for government agencies or official events, the guests’ data that must be collected goes beyond the normal booking process. For example, date of birth or nationality. Now it’s easy to automatically request this data from your guests, even before they arrive. No annoying filling of paperwork on site.
Thanks to the new “Online Check-In” function at Smoobu, the collection of registration data or online check-in can be done quickly. Of course, all this is encrypted and secure against access by third parties. Here you will learn how to proceed.
TurnoverBnB is a platform designed for both vacation rental owners and service providers to join forces and unite under one platform with all the tools they need to have a perfect turnover process between one guest checking-out and the next guest checking-in. As a result, automated tasks have never been easier with TurnoverBnB, Smoobu’s new integration, and allows hosts to manage existing cleaners and even acquire new ones who are already part of the TurnoverBnB community. Hence, Cleaning and Staff Management with TurnoverBnB and Smoobu is a totally new experience.
Updating your holiday rentals to accept business tourism bookings.
Traveling the world for pleasure may not be on the cards just yet, however work-related travel will be on the rise soon . In this article we show you how to prepare your holiday rental for business tourism.
Already in Germany, business travel is allowed for certain sectors. While it might be some time until this is applicable to your specific region, you can still read on and consider these steps for the future.
Thanks to Nuki’s open API, vacation rental management software providers can now integrate the features of the Nuki Smart Lock into their software offering their customers even more convenience. Hosts and property managers benefit from the extensive advantages of Smoobu as well as from the features of the Nuki Smart Lock that make everyday life easier and keyless. The connection allows hosts to assign and manage access permissions for their holiday homes remotely. Time-consuming and cost-intensive key handovers are no longer necessary! Property managers can automate the key handover and save time and costs by offering guests a 24/7 self check-in service and coordinating last-minute bookings without any troubles. Hosts only need the management software from Smoobu and the Nuki Smart Lock as hardware solution. Smoobu channel manager makes sure to make the automation work with all major booking portals rather than just Airbnb.
Dear Smoobu user,
We are getting ready to go live with our Community forum for Smoobu users to engage with each other and our staff.
We felt like now is the right time. All of us are facing difficult times caused by the impact of COVID-19.
During this time, we also need to look ahead. We are pushing harder than ever before. For this forum to live we need YOUR input. Start threads and ENGAGE – Share your thoughts, experience and your activities. Whether it is on current events, booking portals, or your ways of building the guest app, website, or guest communication within Smoobu. Let’s be caring, positive and respectful.
· Share insights and experience
· Help each other out with main questions on Smoobu and your Vacation Rental
· Start conversations about different topics to gather advice
· Read updates about products, new features and campaigns
· Give feedback to us and all the other members
· Hear from other Smoobu users from around the world, and also locally!
Let’s get together, connect and feel stronger: this is the only way to face and overcome these present, uncertain times. Smoobu would like to thank you once again for your trust by giving you the warmest welcome to our community forum.
Speak to you soon!
All the best to you, your teams and your families
Your Smoobu team
