Guest Communication
Improve guest communication
Put messaging on autopilot. Use AI translations and smart timing rules to deliver a consistent 5-star service.
14-day trial, no credit card needed!
Efficient messaging
Central Inbox
One single inbox
Simplify and streamline your guest communications, no matter where they come from.
Template Library
Don't start from scratch
Send from your own email domain, add attachments, and translate every template into 10 languages with AI.
Scheduled Messages
Reclaim your time
Schedule messages up to 30 days before or after a booking event, and only send them when the time is right.
Check-In Form
Collect guest details
Gather all the information you need from your guests with just a few clicks.
Every feature you need to succeed
Manage all your vacation rentals from a central point
at the single click of a mouse.
Focus on attracting new guests and retaining loyal guests
by designing and updating your own booking system.
Personalize your messages and schedule delivery
so information
is sent at the right time, every time.
Welcome everyone with a personalized Guest Guide full of
everything they need for a memorable stay.
Build a new revenue stream by attracting guests
directly
to your own personalized website.
The Best Ways to Interact with Guests
Discover how effective communication with your guests is the key to enhancing their experience.
Have questions?
You can communicate with guests yourself without the help of any kind of guest communication solution. This means sending messages to each booking site individually. Using Smoobu means you can send messages to guests on any site from the same place.
With Smoobu, you can automate your guest communications, creating automated messages and sending them at the right time according to various timestamps. Therefore, your guests will always get the right information at the right time.
Smoobu Pro includes the guest communication manager. Access all features in one subscription! If you subscribe to Smoobu Professional Prepaid, the most popular pricing plan for our vacation rental management software (including the guest communication solution), prices start at €28 for one property.
Once you have connected your Airbnb and Booking.com listings on Smoobu, you'll be able to receive your Airbnb and Booking.com messages in the centralized Smoobu inbox. Therefore, you won't need to connect to the different booking platforms to verify and answer your emails.
Ready to simplify your workload?
14-day trial, no credit card needed!