How to communicate with the guest?

You can communicate with guests yourself without the help of any kind of guest communication solution. This means sending messages to each booking site individually. Using Smoobu means you can send messages to guests on any site from the same place.

How do you automate guest communication?

With Smoobu, you can automate your guest communications, creating automated messages and sending them at the right time according to various timestamps. Therefore, your guests will always get the right information at the right time.

How much does Smoobu's communication feature cost?

Smoobu Pro includes the guest communication manager. Access all features in one subscription! If you subscribe to Smoobu Professional Prepaid, the most popular pricing plan for our vacation rental management software (including the guest communication solution), prices start at €28 for one property.

How can I communicate with Airbnb and Booking.com guests?

Once you have connected your Airbnb and Booking.com listings on Smoobu, you'll be able to receive your Airbnb and Booking.com messages in the centralized Smoobu inbox. Therefore, you won't need to connect to the different booking platforms to verify and answer your emails.