Manage your Airbnb reviews directly on Smoobu

Airbnb is one of the most popular platforms for Smoobu users and is becoming increasingly important for private owners of vacation rentals. We at Smoobu are therefore continuously working on optimizing our connections to Airbnb, and we are pleased to present you with a new feature today.

Personal contact between hosts and guests is essential for a booking platform like Airbnb, and the main reason positive reviews are fundamental to your success as a landlord. To help you use Smoobu and Airbnb even better together, we have just integrated your reviews directly into Smoobu.

Read, write, and respond to your Airbnb reviews directly on Smoobu

From now on, you can use your Smoobu account to read, answer, and submit your own reviews of your Airbnb guests. This way you always have your guests' feedback at hand, and you can respond directly, without needing to log in on Airbnb.

Here's what our new Airbnb reviews integration offers you:

• Read and manage your guests' reviews in real time.
• Answer them directly from your Smoobu account.
• Write public and private reviews.

Write a short "Thank you for your visit!" or any other message in appreciation for their positive feedback. At the same time, you can use your public ratings to award your guest up to five stars across different categories, for example, "cleanliness, "communication, and "house rules.

If you want, you can also send a more detailed, private message directly to your guests, which won't be published and is intended only for their eyes.

Smoobu is Airbnb's Preferred Software Partner in 2025

We have more good news! Once more, Airbnb has chosen Smoobu as its "Preferred Software Partner" in 2025.

Every year, the booking portal honours channel managers who are ideally suited to manage holiday apartments and other vacation rentals on Airbnb, with Smoobu Channel Manager being one of the favourite software partners for several years, and we are very pleased to receive this important recognition again this year.

Airbnb guide for hosts

Added: We have developed a full guide about hosting on Airbnb. In this Airbnb guide for hosts you will find all reasons why you should list your accommodation on Airbnb.