The Complete Timeline Of Smoobu Product Updates: Building A Better Experience For Hosts
As a host, your time is your most valuable asset. That is why we are constantly improving Smoobu to help you manage your properties more efficiently, increase your booking revenue, and deliver unforgettable experiences for your guests.
We created this comprehensive guide to chronicle all the product updates we have rolled out across our platform. Whether you are using our web dashboard or the mobile app, bookmark this page to stay informed about every new feature and enhancement we release as we continuously update it.
Contents
- Latest Feature Announcements
- Monthly Updates
- August 2026 Updates
- April 2026 Updates
- December 2025 Updates
- November 2025 Updates
- September 2025 Updates
- July 2025 Updates
- June 2025 Updates
Latest Feature Announcements
We are constantly working to bring you the best tools to streamline your daily operations and maximize your revenue. We are thrilled to share two brand-new features designed to give you greater oversight and keep your entire workflow in one centralized platform.
Smoobu Smart Devices
Our new Smart Devices feature, powered by Seam, allows you to manage property access directly from your Smoobu dashboard. You can now automatically generate and send unique access codes to your guests for every booking, seamlessly supporting multiple major lock brands. You can find out more about connecting your smart locks on our Smart Devices page.
Why We Made This Change
Managing physical keys or switching between multiple third-party applications to generate digital codes wastes valuable time. We know that a smooth check-in process is critical to your success as a host. We wanted to eliminate the friction of key handovers and give you a secure, reliable way to handle access from the exact same place you manage your calendar, pricing, and guest communication.
The Benefit To You
You drastically improve your property security while fully automating the check-in process. By automating guest access, you spend less time coordinating manual arrivals and more time focusing on growing your business. Your guests enjoy a frictionless arrival experience, which sets the perfect stage for a five-star review. Furthermore, you gain total peace of mind knowing exactly who has access to your property at any given time.
Airbnb Quality Dashboard
We built the new Airbnb Quality Dashboard to help you better understand how your Airbnb profile performs against the platform's core quality standards. You can dive into your performance metrics by visiting our Airbnb Quality Dashboard guide.
Why We Made This Change
Maintaining high channel performance is essential to keeping your properties fully booked. However, we realized that hosts needed a simpler way to monitor their listing quality without having to dig through complicated channel analytics or continuously log in to external platforms. We built this dashboard to put those crucial insights at your fingertips so you can make data-driven decisions quickly.
The Benefit To You
Having clear, actionable oversight in one centralized place empowers you to deliver a superior guest experience and earn higher review scores. Better reviews directly translate to higher visibility on Airbnb and more money in your pocket. You can instantly spot opportunities to improve your listings, resolve potential issues before they impact your search ranking, and confidently stay ahead of the competition in your local market.
Monthly Updates
August 2026 Updates: Team Delegation And Global Reach
As your property portfolio grows, so does your need for powerful tools for team collaboration and international communication. In August 2026, we focused on helping you scale your team and connect seamlessly with guests worldwide.
Native Calendar Access For Assistants
Your assistants can now view and manage bookings directly from a fast, fully native calendar on iOS and Android. Smart permissions ensure assistants only see and do what you allow, defaulting to read-only access for maximum security. ProAssist users also get a unified calendar view combining their own bookings and delegated bookings in one central place.
Why We Made This Change
As we observed many hosts successfully scaling their businesses, our internal feedback showed a strong demand for better team delegation tools. Property managers needed a secure way to share schedules with cleaning staff and assistants without exposing sensitive financial data.
The Benefit To You
You can confidently hand over scheduling and daily tasks to your team without worrying about unauthorized access. This frees up your valuable time to focus on growing your business while keeping your staff perfectly synchronized.
AI Message Translations
Communicating with international guests is now effortless. Our new translation tool automatically translates incoming and outgoing messages directly within Smoobu on both web and mobile platforms.
Why We Made This Change
International travel continues to boom, and we wanted to eliminate the language barriers that often lead to frustrating miscommunications. Hosts were spending too much time copying and pasting text into external translation tools.
The Benefit To You
You can easily provide exceptional, personalized service to global guests. Breaking down language barriers leads to better reviews, fewer misunderstandings, and a warmer welcome for international travelers.
Redesigned Help Center
We overhauled our Help Center around how hosts actually work. Content is organized so common questions surface immediately, enabling faster self-service without disrupting any of your existing bookmarked links.
Why We Made This Change
Our user data indicated that hosts were spending too much time searching for basic setup instructions. We wanted to restructure our knowledge base to reflect how you actually navigate the platform.
The Benefit To You
You gain immediate access to the exact solutions you need. This empowers you to solve issues independently and get back to hosting much faster.
Native In-App Messaging
You can now message your guests directly from the Smoobu mobile app across all connected channels in one fast and reliable interface.
Why We Made This Change
Hosts consistently told us they needed a faster, more reliable way to reply to guests while on the move, rather than waiting until they returned to a computer.
The Benefit To You
You can manage all your guest communications efficiently right from your smartphone. This ensures lightning-fast response times, keeping your guests happy and your channel response rates high.
April 2026 Updates: Smarter Guest Communication
Speed and precision matter when managing guest inquiries. In April 2026, we completely overhauled both our mobile and web messaging capabilities to give you maximum control over your inbox.
Native Mobile Messages Feature
Android and iOS users can now access a brand new native message list right inside the app. The update includes flexible date range selectors, filter controls, read or unread status tracking, and a cleaner detail view for guest chats.
Why We Made This Change
High-volume hosts requested improved mobile filtering to track urgent inquiries and coordinate check-ins effortlessly on their phones.
The Benefit To You
You maintain complete control over your inbox while away from your desk, ensuring no guest message ever slips through the cracks.
Face ID Login for iOS
Apple users can now log in quickly and securely using facial recognition.
Why We Made This Change
Typing passwords repeatedly on mobile devices was a major source of friction for our users. We wanted to modernize the login flow to match the speed of modern smartphones.
The Benefit To You
You get faster, secure access to your account and bookings. This removes a tedious daily step and makes your daily workflow much smoother while keeping your business data highly protected.
Faster And Smarter Web Messaging
We completely modernized the web messages page. You can easily mark individual messages as read or unread, perform bulk actions to clear or delete messages with one click, and filter by channel, label, or read status. We also added color-coded bubbles for hosts and guests, along with a handy booking details drop-down menu at the top of every conversation thread.
Why We Made This Change
Our design team noticed that managing multiple conversations on the desktop was becoming visually cluttered for users with many properties.
The Benefit To You
You can visually identify conversations clearly and manage multiple threads simultaneously. This organization saves you valuable time and keeps your communication highly professional.
December 2025 Updates: A Fresh Look For The Mobile App
We wrapped up 2025 by revamping how you monitor daily activity across your properties on both mobile and desktop.
New Mobile App Homepage
We gave our iOS and Android apps a cleaner home screen that displays all your upcoming arrivals, departures, and key updates at a glance. You can pull down any event to view detailed check-in or check-out dates.
Why We Made This Change
We wanted to reduce the number of taps required to see your most critical daily tasks when opening the app.
The Benefit To You
You gain immediate visibility into your daily schedule the second you log in, making guest coordination and staff planning effortless.
Real-Time Activity Feed Tab
The app now features a dedicated Activity Feed tab that provides an easy-to-navigate timeline of key property actions, alerts, and updates.
Why We Made This Change
Hosts managing multiple properties needed a centralized hub for all recent activity to ensure smooth operations across the board.
The Benefit To You
You stay fully informed about everything happening across your properties without having to check individual calendars, giving you total peace of mind.
Redesigned Booking List
Your web dashboard now features a faster, fully responsive booking list with redesigned rows. Key details such as guest contact information, notes, check-in status, and payment status are now clearly grouped together. You can also filter, add notes, or edit instructions directly from the list view.
Why We Made This Change
The legacy booking list was visually dense, making it difficult for users to quickly extract the necessary information.
The Benefit To You
You enjoy faster load times and much clearer booking details, allowing you to manage your reservations efficiently without opening multiple tabs.
Improved Cancellation Flow
Managing cancellations is now safer and more transparent from both the booking list and the calendar grid. Enhanced confirmation steps and explicit messaging guide you through the process.
Why We Made This Change
We noticed that some hosts were accidentally canceling bookings, which occasionally caused calendar synchronization errors.
The Benefit To You
The safer, clearer cancellation steps protect you from costly mistakes and maintain perfectly synchronized availability across all your connected channels.
November 2025 Updates: Personalizing Your Workspace
Every host manages their business differently. In November 2025, we focused on giving you total control to customize your dashboard according to your unique operational workflow.
Calendar Customization Panel
You can now configure your default calendar view to open in a single-month, single-year, or multi-property mode. Navigation settings let you lock the property column in place while scrolling horizontally, and booking preview controls let you choose exactly which details appear on your calendar grid pills.
Why We Made This Change
We recognized that a rigid, one-size-fits-all calendar was no longer sufficient for our diverse user base.
The Benefit To You
You can tailor your workspace to your unique needs, allowing you to focus solely on the information that matters most to your business model.
Homepage Customization
Personalize your Smoobu web dashboard by choosing which components to show or hide. You can tailor your workspace view to emphasize upcoming events, the activity feed, channel portal statuses, or the resource hub.
Why We Made This Change
We realized that some hosts prefer a minimalist dashboard highlighting only urgent tasks, while others want maximum data density.
The Benefit To You
You control your digital environment entirely, creating a clean, distraction-free workspace that boosts your productivity every time you log in.
Live Document Previews
You can now preview both standard invoices and electronic invoices visually before generating them.
Why We Made This Change
Generating an invoice with a typo meant voiding and remaking it entirely, which was frustrating and time-consuming for many users.
The Benefit To You
You can verify all billing details beforehand to ensure accuracy, avoid administrative headaches, and present a polished image to your guests.
September 2025 Updates: Mobile Enhancements And Invoice Drafts
In September 2025, we expanded our invoicing capabilities and released a major upgrade to our mobile calendar experience.
Draft Invoices And Credit Notes
You can now save unfinished invoices as drafts and return to complete them later. Additionally, you can generate official credit notes to annul or partially refund invoices directly inside Smoobu.
Why We Made This Change
As our hosts professionalized their businesses, they required more robust, flexible financial tools to handle complex guest scenarios like partial refunds.
The Benefit To You
You gain greater flexibility and automation over your accounting, keeping your financial records organized, accurate, and compliant.
Invoice Payment Status Filters
In the analytics section where you bulk-download invoices, you can now filter your exported records by paid or unpaid status.
Why We Made This Change
Exporting all invoices and sorting them manually in spreadsheets created unnecessary work for hosts doing their monthly bookkeeping.
The Benefit To You
You can reconcile your accounts in seconds, instantly identifying which guests still owe you money and which transactions are fully settled.
Brand New Mobile App Calendar
We launched a redesigned native app calendar for mobile hosts. You can choose between single monthly, yearly, and multi-property views, tap dates directly to create quick bookings without dragging and dropping, and flip your device into landscape mode for a broader schedule overview.
Why We Made This Change
The previous mobile calendar needed a performance boost and a layout update to handle large property portfolios smoothly on small screens.
The Benefit To You
You can create and manage bookings on the go with unprecedented speed and get a much clearer overview of your availability, no matter where you are.
Simplified Help Center
We removed internal ticket status labels from your support request overview.
Why We Made This Change
User feedback highlighted that our internal tracking labels were causing unnecessary confusion about the actual progress of support cases.
The Benefit To You
You get a clearer, more straightforward experience when checking the progress of your support requests, ensuring transparent communication with our team.
July 2025 Updates: Total Control Over Your Invoices
Our next-generation invoicing system launched in July 2025 to bring greater flexibility, automation, and a more professional presentation to host billing.
Next-Generation Invoicing System
We introduced rich text formatting, allowing you to highlight critical billing details in bold and italics. You can choose whether your guest address displays on the left or right side of the page.
Why We Made This Change
We completely rebuilt the invoicing engine to support more advanced customization requests from professional hosts who mail physical documents to corporate clients.
The Benefit To You
You can generate highly professional, tailored invoices that perfectly meet both your accounting needs and your guests' expectations.
Custom Notes And Instructions
You can add unique payment instructions and billing notes to individual invoices rather than relying solely on global account settings. You can also display your company name prominently on all generated documents.
Why We Made This Change
Hosts needed the ability to handle one-off billing situations without altering their global settings for every other guest.
The Benefit To You
You can handle unique guest requests gracefully and present a highly professional, branded image on every piece of financial documentation you send.
Invoice Status Flags
You can mark individual invoices as paid or unpaid directly within the booking details section for quick payment tracking.
Why We Made This Change
Hosts were manually tracking payments outside of Smoobu on whiteboards or notepads, which was incredibly inefficient.
The Benefit To You
You can easily track outstanding payments directly alongside the booking data, ensuring you never miss a collection or lose track of revenue.
Billing Address Value-Added Tax Safeguards
We implemented an automatic safeguard that preserves your valid Value-Added Tax number when you edit your billing address within the same country.
Why We Made This Change
Address updates were accidentally wiping out tax information, causing unnecessary billing errors and frustration for our European hosts.
The Benefit To You
You enjoy a compliant, worry-free billing experience without the risk of accidental tax charges when moving offices or changing details.
June 2025 Updates: Powerful Calendars And Smarter Communication
In June 2025, we kicked off our monthly update series by introducing major upgrades across account financial tracking, desktop calendars, and channel messaging.
Invoicing History Dashboard
You can now view your entire invoice history directly inside your Smoobu account, with a load more option to instantly review past billing records.
Why We Made This Change
Searching through emails for past invoices was a common pain point for our users during tax season.
The Benefit To You
You have instant access to your complete financial history in one secure place, making your bookkeeping and tax preparation much simpler.
Reimagined Desktop Calendar
We enhanced our calendar's usability by introducing clearer blocked-period names and notes, highlighted indicators for today's date, visible check-in and check-out times, sticky month headers, and intuitive drag-and-drop booking actions.
Why We Made This Change
Navigation in the calendar grid needed to be more intuitive for hosts managing high occupancy rates and rapid guest turnovers.
The Benefit To You
You can orient yourself instantly and find key booking details faster, drastically reducing the time spent managing your schedule.
Unified Messages Inbox
We merged your inbox and outbox into a single conversation thread per guest. You can read and reply to full message histories directly within the messages tab without navigating to individual booking detail pages.
Why We Made This Change
Clicking back and forth between pages to read a single conversation disrupted host workflows.
The Benefit To You
You enjoy a seamless, highly efficient communication experience that matches modern email standards.
Booking.com Message Syncing
We implemented near real-time syncing for Booking.com messages, delivering push and email alerts so you can respond promptly through Smoobu.
Why We Made This Change
Logging into multiple channel extranets to reply to guests was a massive time sink for property managers.
The Benefit To You
You can handle all Booking.com inquiries alongside your other channels from one dashboard, keeping your response times incredibly fast.
Website Builder Upgrades
Hosts can add multiple languages directly in the Website Builder to automatically translate website content. You can also rearrange the display order of your properties to instantly update your public direct booking site.
Why We Made This Change
Direct booking websites require robust multilingual support to effectively attract international guests.
The Benefit To You
You can effortlessly capture a global audience and present your properties exactly how you want them, driving more commission-free revenue.
Address Autocomplete And Value-Added Tax Validation
Our billing page now features Google Maps address suggestions, along with real-time Value-Added Tax and VIES validation checks for European business owners.
Why We Made This Change
Manual data entry errors were causing invoice delays and compliance issues at checkout.
The Benefit To You
You are guided through a smooth, error-free setup process to ensure your business remains fully compliant.
