Smoobu x MasterMind · Tech: The Ultimate Duo for Smarter, Safer Hosting

Property managers face a constant balancing act: protecting properties, ensuring compliance, and maintaining an exceptional guest experience. During high season, this becomes even more challenging with an avalanche of guest incidents, support calls, and unexpected situations.

That’s why we are thrilled to announce the new technical integration between Smoobu and MasterMind · Tech.

How this Integration Benefits Smoobu Users

This partnership empowers property managers and tourism operators with smart tools that prevent incidents, enhance guest satisfaction, and optimize operations through automation with empathy. By connecting Smoobu’s powerful booking engine directly with MasterMind · Tech’s monitoring and AI solutions, we’ve created a seamless ecosystem that saves you time, cuts costs, and delivers peace of mind to both guests and operators.

1. Real-Time Monitoring for Responsible Tourism

Our StayControl monitoring system provides real-time detection of noise, cigarette smoke, occupancy, temperature, and humidity.

• Smart Context via Smoobu: Because the system is linked to your Smoobu calendar, it knows exactly when a guest checks in and out. This ensures monitoring is active precisely when needed, preventing false alarms and respecting privacy during vacancies.
• Proactive Protection: By detecting potential issues—like unauthorized parties or smoke—before they escalate, you can maintain good relationships with neighbors and protect your brand reputation.
• Energy Efficiency & Sustainability: Beyond safety, StayControl helps you run a greener operation. By monitoring temperature and humidity in real time, you can detect whether a guest has left the AC running with the windows open, or whether the heating is blasting in an empty apartment. This insight allows you to take action, reducing your carbon footprint and lowering electricity bills.
• Cost-Efficient Scalability: Unlike many other solutions, StayControl offers a one-time payment model with no recurring subscription fees, making it the ideal partner for profitably scaling your Smoobu portfolio.

2. AI Concierge: Automation with Empathy

Guest communication is vital, but it can be overwhelming. Our AI Concierge redefines this by acting as an intelligent multilingual assistant (available in 26 languages) that handles both inbound and outbound calls.

• Personalized Interactions: Thanks to the Smoobu integration, the AI knows your guest’s details before making a call. It can handle Meet & Greet calls before arrival, ensure they have their check-in details, and even manage post-stay feedback collection.
• 24/7 Availability: Whether it’s an incident report or a concierge request, the AI handles repetitive tasks instantly.
• The Result: A seamless guest journey, reduced reception workload, and substantial labor cost savings—all without losing the human touch. You can expand your customer service capacity without increasing staffing costs.

3. Seamless "Plug & Play" Setup

We know that property managers don’t have time for complicated software installations or downtime. The beauty of the Smoobu x MasterMind · Tech integration is its simplicity.

Because both platforms use open APIs, connecting them is straightforward. Once authorized, your property details and reservation calendar flow automatically from Smoobu to MasterMind. No manual data entry is required.

1. Connect your accounts in the dashboard.
2. Map your properties instantly.
3. Relax as the automation takes over.

Why This Collaboration Matters

By combining Smoobu’s best-in-class channel management with MasterMind · Tech’s smart operations tools, you are not just managing bookings; you are actively managing the quality of the stay.

• Save Time: Automate the "heavy lifting" of monitoring and phone support.
• Cut Costs: Reduce reliance on labor and avoid monthly hardware subscription fees.
• Elevate Experience: Give guests the safety and instant communication they expect.

Ready to see how innovation can truly simplify your daily operations?

If you want to explore how this integration can work for your properties, we invite you to learn more here: https://mmindtech.com/