Explore freely without the baggage
What is LuggageHero?
LuggageHero was founded in Copenhagen in 2016 by Jannik Lawaetz, who wanted to solve the problem of carrying luggage while exploring a city. Partnering with Kristian Loekkegaard, he launched a peer-to-peer luggage storage platform that quickly expanded to major cities like London and New York.
The service works with vetted local businesses such as shops, cafés, and hotels to offer flexible hourly or daily storage with insurance included. Today, LuggageHero operates in over 240 cities across more than 50 countries, securely storing millions of hours of luggage. The platform helps travelers explore cities hands-free, making their journeys easier and more enjoyable.
Smoobu's integration with LuggageHero
Before the integration
Guests search for luggage storage on their own
Hosts answered frequent storage questions
No added revenue from storage referrals
After the integration
Guests book storage easily through Smoobu
Hosts save time with automated recommendations
Extra income and improved guest experience
Hands-free, stress-free travel
With LuggageHero and Smoobu, guests have less to worry about when it comes to checking in and checking out, meaning less work for hosts.
Most frequent questions about LuggageHero
LuggageHero adds value to your business by attracting more foot traffic and offering a trusted, flexible luggage storage service for travelers. As a host location, you can increase your revenue while providing a convenient solution that improves the overall guest experience.
By joining LuggageHero, you receive a steady flow of new customers, full insurance coverage for stored items, and dedicated support. The platform’s streamlined check-in and booking system makes the process simple for both your staff and travelers.
LuggageHero welcomes host partners in over 250 cities worldwide, with new locations added regularly.
The LuggageHero partner interface supports multiple languages, including English, French, Italian, Portuguese, and Spanish, making it easy for hosts in different countries to manage their accounts.
Hosts can reach LuggageHero support 24/7 through the live chat feature on the website or partner portal. The support team is always available to answer questions, provide assistance, and ensure your hosting experience runs smoothly.